Report: CIOs need to guide companies through pandemic-related challenges
Summary
The report, done with insights and case study from experts from Harvard Business School, Cross Country Mortgage, Allianz Technology, CVS Health and others, highlights the challenges information officers face as employers continue to grapple with how to get the job done in the pandemic. “CIOs bear a greater burden than ever after the pandemic," said Brian Jackson, research director for Info-Tech and lead analyst on the report. Info-Tech identified five areas of importance for CIOs in 2022, including reducing friction in hybrid work models. CIOs can also help their employers retain employees and not become hampered by “The Great Recession.” Information officers can play a role in retention by looking for innovative ways to work and for professional development opportunities. And finally, CIOs should be prepared to provide insights on Environment, Social and Government metrics, or ESG.