GP Transco TMS improves transparency, retention and profits
Summary
OpenRoad TMS first hit the road five years ago and has since yielded an impressive ROI of roughly 480% for the dry van carrier while improving driver retention and building trust among customers. “3PLs were there to fill the market with technology,” Zastarskis said, "but I think we’ve proven that trucking companies can do that as well and they can be really successful while doing that.” One of OpenRoad’s more popular achievements is its live shipment tracking which often gives GP Transco a competitive advantage. Russ Grudnistyjd, GP Transco’s product manager in charge of OpenRoad development, said after drivers open their settlement statement they are asked to rate their week by selecting smiley face icons. When asked if OpenRoad helps lead to greater trust, Andrew Melendez, senior account executive at Echo Global Logistics, a Chicago-based 3PL and GP Transco shipping partner, didn’t hesitate to answer. He was just in line because you were so busy he couldnt check in.” With data analysis and application getting a bigger seat at the table, Grudnistyjd said GP Transco will be hiring more software engineers to join their current staff of 12.
Classifications
AskAI Classifications
LabelsLinked Companies
