Mercator Advisory Group Releases Payments Industry Research - A Gen-All Perspective on Adoption of New Payment Technology

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The report is based on the North American PaymentsInsights survey, administered in 2021 to a U.S. nationally representative sample of 3000 consumers, ages 18 years or older. However, the adoption of digital wallet technology seems to be a concern for some.” says Amy Dunckelmann, VP, Research Operations at Mercator Advisory Group. • Mobile Phone Ownership o Online and In-Store Use • Mobile Phone Usage across Generations • Digital Wallets o eWallets vs. Universal ePayments • Payment with loyalty app o Discounts and Other Benefits • Payment Technology Adoption This report in slide form is 43 pages long. We deliver pragmatic and timely research and advice designed to help our clients uncover the most lucrative opportunities to maximize revenue growth and contain costs. Our clients range from the worlds largest payment issuers, acquirers, processors, merchants and associations to leading technology providers and investors.

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