eGain Featured in KMWorlds 100 Companies that Matter in Knowledge Management List Fifth Year in a Row
Summary
Company Overview Contact Info & Offices Press Releases eGain Corporation Press Release Receive press releases from eGain Corporation: By Email RSS Feeds: eGain Featured in KMWorlds 100 Companies that Matter in Knowledge Management List Fifth Year in a Row Mountain View, CA, March 02, 2011 --( Hugh McKellar, editor in chief at KMWorld, said, “eGain’s inclusion on the list is based on the breadth and impact of its innovations to meet specific customer needs while adding true value to its entire chain of constituents.” eGain’s knowledge management solutions have been implemented by hundreds of companies to enable superior customer service that is consistent across interaction channels.“We are proud of our innovations in the space and are very pleased to be part of the KMWorld list again this year.” Additional information on eGain’s knowledge management solutions can be found at: http://www.egain.com/products/knowledge_management.asp.The 2011 list will be published in the March issue of the KMWorld magazine.Hugh McKellar, editor in chief at KMWorld, said, “eGain’s inclusion on the list is based on the breadth and impact of its innovations to meet specific customer needs while adding true value to its entire chain of constituents.”eGain’s knowledge management solutions have been implemented by hundreds of companies to enable superior customer service that is consistent across interaction channels.KMWorld is a publishing unit of Information Today, Inc.About eGaineGain (OTCBB: EGAN.OB) is the leading provider of cloud and on-site customer interaction hub software.Based on the Power of One™, the concept of one unified platform for multichannel customer interaction and knowledge management, eGain solutions improve customer experience, optimize service processes end to end, increase sales, and enhance contact center performance.Headquartered in Mountain View, California, eGain has operating presence in North America, EMEA and APAC.