Beyond the Coolness Factor: Why Staffing Firms Should Reconsider Their Technology Priorities
Summary
Recruiters tend to vote for automation in candidate engagement, video interviewing, and the ability to communicate more effectively and nurture relationships. • You introduce a sleek new timekeeping application without upgrading legacy back-office processes that may struggle with data transfer and lead to mistakes or delays in payroll. Along the way, however, most firms hang on to the legacy systems and point solutions they added over the years to enhance client and candidate experience, digitize the business, and improve operational efficiency. If you were to rate the coolness factor of your technology priorities, getting all your applications to work together is likely not as exciting as introducing the latest chatbot or client portal. That’s because integrating lots of different solutions into a highly flexible and powerful enterprise system gives you far more options and greater agility to adapt and grow in the future.