Capita Conferences Announce Details of Their Channel Shift in the Welsh Public Sector Event 18th Oct 2013, Cardiff
Summary
Press Releases Capita Conferences Press Release Receive press releases from Capita Conferences: By Email RSS Feeds: Capita Conferences Announce Details of Their Channel Shift in the Welsh Public Sector Event 18th Oct 2013, Cardiff This conference comes at a time when public services across Wales are tasked with keeping pace with the rapidly developing digitalisation agenda.Cardiff, United Kingdom, August 09, 2013 --( Friday 18th October 2013 - Cardiff About the event: This Channel Shift in the Welsh Public Sector Conference comes at a time when public services across Wales are tasked with keeping pace with the rapidly developing digitalisation agenda.In order to achieve urgent savings and increase efficient working, agencies across the Welsh public sector are transforming the way services are delivered by shifting towards digital channels and self-service platforms, with a focus on addressing accessibility, usability, security and reliability.Delegates will hear about award winning examples of embedding digital channels in service delivery and engaging with the community via new platforms.Expert speakers: · Keynote: David Warrender, Deputy Director, Digital Wales · Chair: Councillor Peter Fox, Leader, Monmouthshire County Council and Spokesperson, ICT and Digital Inclusion, Welsh Local Government Association · Lisa Charles, Community Investment Manager, Bron Afon Community Housing · Dave Witts, Transformation Practitioner, GOSS Interactive · Ceri Evans, Service Development Manager, Customer Care, Rhondda Cynon Taf County Borough Council · Mike Thompson, Senior Consultant, mySociety · Matthew Peters, e-Access Development Officer, Newport City Council For more information: Visit: http://www.capitaconferences.co.uk/public-sector-conferences/local-government-communities/full-conference/article/channel-shift-in-the-welsh-public-sector-conference.html?code=SMMK Download the brochure: http://www.capitaconferences.co.uk/pdfgen.html?filename=Channel_Shift_Wales_Oct_13.pdf&code=SMMK Or contact: Naomi Wood – naomi.wood@capita.co.uk Cardiff, United Kingdom, August 09, 2013 --( PR.com )-- Channel Shift in the Welsh Public SectorFriday 18th October 2013 - CardiffAbout the event:This Channel Shift in the Welsh Public Sector Conference comes at a time when public services across Wales are tasked with keeping pace with the rapidly developing digitalisation agenda.In order to achieve urgent savings and increase efficient working, agencies across the Welsh public sector are transforming the way services are delivered by shifting towards digital channels and self-service platforms, with a focus on addressing accessibility, usability, security and reliability.Delegates will hear about award winning examples of embedding digital channels in service delivery and engaging with the community via new platforms.Expert speakers:· Keynote: David Warrender, Deputy Director, Digital Wales· Chair: Councillor Peter Fox, Leader, Monmouthshire County Council andSpokesperson, ICT and Digital Inclusion, Welsh Local Government Association· Lisa Charles, Community Investment Manager, Bron Afon Community Housing· Dave Witts, Transformation Practitioner, GOSS Interactive· Ceri Evans, Service Development Manager, Customer Care, Rhondda Cynon Taf County Borough Council· Mike Thompson, Senior Consultant, mySociety· Matthew Peters, e-Access Development Officer, Newport City CouncilFor more information:Visit: http://www.capitaconferences.co.uk/public-sector-conferences/local-government-communities/full-conference/article/channel-shift-in-the-welsh-public-sector-conference.html?code=SMMKDownload the brochure: http://www.capitaconferences.co.uk/pdfgen.html?filename=Channel_Shift_Wales_Oct_13.pdf&code=SMMKOr contact: Naomi Wood – naomi.wood@capita.co.uk Contact Information Capita Conferences Naomi Wood 020 7202 0562 http://www.capitaconferences.co.uk Click here to view the list of recent Press Releases from Capita Conferences