Next-Generation Hotel and Restaurant Management Technologies: New Smart Decision Guides Now Available for Complimentary Access
Summary
As a token of appreciation for supporting the research, readers will also receive a $20 gift certificate to HotelClocks.com, a division of Timely & Timeless Exquisite Clocks Emporium.Independently produced by Starfleet Research, the leading provider of best practices IT market research for the hospitality industry, the new editions of these popular titles serve as invaluable resources for hoteliers and restaurateurs seeking to implement next-generation solutions to drive performance improvement.Both Smart Decision Guides run 45 pages in length and have been completely revised and expanded from previous editions to reflect the latest market trends, guest behaviors and technological innovations.The 2017 Smart Decision Guide to Hotel Property Management Systems highlights a number of emerging trends, including recent enhancements in analytics and reporting capabilities that are allowing hoteliers to generate more and better insights from their mountains of guest and operational data.23 percent of hoteliers who have not upgraded their PMS within the past three years plan to do so in the next 12 months 89 percent of hoteliers believe that hospitality technologies are key to not only addressing many of their current challenges but also to catapulting their businesses to ever-higher levels of operational performance and guest satisfaction 91 percent of hoteliers “agree” or “strongly agree” that technology platform interoperability and compatibility is a key success factor for hotel performance improvement 96 percent of hoteliers believe that the biggest benefit to be gained with the right PMS is the ability to improve guest satisfaction and the quality of the guest experience 87 percent of hoteliers view the ability to generate analytical reports that reveal actionable insights that can help drive performance improvement as a key success factor with PMS