Salesforce fourth quarter guidance misses Wall Street expectations

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Benioff said in a statement that Taylor would help lead the company through "the next chapter." Salesforces Service Cloud business was up over 20% from last year to $1.66 billion in sales. "No other software company of our size or scale is really performing at this level," Benioff said on a call with analysts. In July, Salesforce closed its acquisition of enterprise chat app Slack for over $27 billion. "Slack outperformed our expectations in the first full quarter as a part of the Salesforce family," Taylor said.

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