Work INC Group Work Facilities Helps Secure Students Future at the College of North West London
Summary
Malcolm Rapier, Assistant Principal at the CNWL comments: “It became apparent from the very beginning that their fresh and considered approach to on-site security provision mirrored the colleges’ objectives perfectly.Making it work “What we’re looking for is security provision that’s effective, noticeable and imperceptible at the same time.” Malcolm Rapier, Assistant Principal, CNWL Bill Squires, Managing Director of Work Facilities comments: “The fact that the College of North West London wanted us to start within weeks of the contract being awarded meant it was imperative that we assembled a team of professionals and integrated them with the colleges’ security procedures and ways of operating at the earliest opportunity.As we also inherited some of the remaining security team from the previous incumbent, it was vital that we trained them up to Work Facilities standards and embedded them in the company’s strong client-focussed culture, as quickly as possible, to ensure that we delivered a high quality of service.All say that they feel safe and fully at ease with the security personnel on the site and value hugely the role they are playing in contributing to the friendly environment which can be experienced within the college.As we also inherited some of the remaining security team from the previous incumbent, it was vital that we trained them up to Work Facilities standards and embedded them in the company’s strong client-focussed culture, as quickly as possible, to ensure that we delivered a high quality of service.