What Apple’s New Repair Program Means for You (and Your iPhone)
Summary
But just as taking your car to a dealer for servicing isn’t the cheapest option, going to an Apple store also wasn’t the most cost-effective. When I took a broken iPhone XS screen to an Apple store this year, I was quoted $280 for the repair, compared with $180 from an independent outlet. Yet Apple has made iPhone repairs increasingly difficult for third-party shops, said Kyle Wiens, chief executive of iFixit, a company that sells parts and publishes instructions for consumers to repair their electronics. Apple provided those software tools only to its staff and authorized repair shops that signed a contract and agreed to buy parts solely from the company. All of this may encourage people to maintain their products for longer and hold on to them, similar to doing regular maintenance on a car.
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