Sage 100 2018 Paperless Email Delivery Problems?
Summary
Sage 100 version 2018 users may experience problems sending email forms such as invoices or statements through Paperless Office. If your email delivery fails you due to incompatible TLS levels you will see the following as part of your error message. These types of services charge a fee for the flexibility of configuring their SMTP server to accept external email and many won’t require a specific level of TLS. With an external SMTP server, you’ll swap in the external server’s address and configure Sage 100 to send all email SMTP relay lets Microsoft 365 or Office 365 relay emails on your behalf by using a connector that’s configured with your public IP address or a TLS certificate. If you have not updated we recommend doing so as soon as practical and adopting version 2021 or higher for the maximum compatibility with future technology.