The Grand Resort to Transform Guest Experience with INTELITY Platform
Summary
INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff operations platform, announced today a new deal with The Grand Resort in Warren, Ohio. Utilizing the app’s messaging feature, The Grand Resort team can notify guests on upcoming special events and activities as well as update them on the status of their service requests. Finally, automated workflow and business insights will save staff time and enable them to provide a more personalized guest experience. With INTELITY’s robust platform, The Grand Resort can now also offer the added benefit of mobile convenience to their guests.” An all-inclusive, year-round destination with 132 rooms and suites, The Grand Resort recently completed a $30 million expansion and renovation effort to improve existing facilities and add more specialized services and amenities. Guests at The Grand Resort enjoy first-class amenities, golf and recreational activities, and dining at any of the property’s 18 expansive food and beverage venues.
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