Magento B2B Testing - Best Practices
Summary
The chapter “B2B Web Design” in the book ‘The B2B eCommerce Handbook’ by Matt Haig begins like this – “There is no such thing as a perfect B2B website. • None B2B e-commerce platforms are expected to offer full support for Quick Orders, Request A Quote, Reordering for the wholesale customers to help drive repeat business. • None Buy the quoted products with the negotiated price if approved • None Reorder and add new items and proceed to checkout • None In a B2C site, customers are offered payment options like Paypal, Credit/Debit card, COD • None B2B companies extend credit to customers in addition to traditional payment methods like credit cards and PayPal • None In a B2C site, consumers often purchase products that are lightweight, and hence they ship via common carriers such as UPS, FedEx, or US Postal Service. The QA professional who tests the site must be familiar and comfortable with the industry jargon, workflows, approval cycles, pricing, buying and payment patterns, etc. DCKAP has always been instrumental in helping leading B2B brands, manufacturers, and distributors in achieving eCommerce success with our services and solutions.