Team leaders urged to address developer mental health
Summary
A review of several recent pieces of research has concluded that IT leaders must ensure the psychological safety of the teams they manage, in order to address developer burnout and software reliability. Google’s assessment of software developers, based on surveys conducted over a number of years, reported that elite performers deploy 973x more frequently than low performers, have a 6,570x faster lead time to deploy, a 3x lower change failure rate, and an impressive 6,570x faster time to recover from incidents when failure does happen. Ali said the Google report also found that teams with a generative culture, featuring belonging and inclusion, were half as likely to experience burnout during the pandemic. “The results are clear – psychological safety is paramount to preventing burnout, delivering better business outcomes and improving software reliability,” said Ali. Empowering engineers to use their professional judgement with psychological safety is vital to addressing the issues we currently face in software reliability.
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