SpareBox Storage Partnership with Self Storage Manager facilitates Remote Management of Unmanned Sites & Rapid Expansion
Summary
Denver based SpareBox Storage has ambitious plans to continue growing its portfolio to deliver value to customers and be a leader in the transformation of self-storage operations. From browsing availability and e-signing a lease, to payments, to moving in and out, every touchpoint is contactless and can be done conveniently from a smartphone, computer, or kiosk. “We are very pleased that we selected Self Storage Manager as our technology partner to assist our rapid expansion and meet our ambitious growth plans,” said Chuck James, COO of SpareBox Storage.” “The SSM team has not only assisted our IT team to quickly develop our in-house kiosk and web applications by integrating to SSM through their advanced API, but they also delivered a number of enhancements to their API at a rapid pace to meet our requirements of complete remote management of unmanned self-storage facilities. With a large development team and our open API architecture, we are uniquely positioned to provide rapid custom development and integrations to meet the unique requirements of any large operator.” SpareBox Storage is a national self storage platform sponsored by Rizk Ventures and led by industry veterans Steve Treadwell and Chuck James. About Self Storage Manager, Inc. Self Storage Manager, Inc. offers a complete suite of products and services that include Self Storage Manager™ - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature & Digital Storage of leases; e-CRM - Fully Integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators for creating inquiries, reservations, rentals, capture lead to rental conversion ratios, with interfaces to leading phone systems; Call Tracker module to monitor call recordings, capture valuable statistics including lead to rental conversion `ratios, cost per lead, capture cost per lead, cost per rental & measure ROI on advertising campaigns; SSM Text Messenger - A cloud based automatic payment reminder and past due alerts system designed to reduce the managers time on collection calls; Customer Portal - A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Android Tablet/Mobile Phone based Site Walk Through & Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces - Business Intelligence and Analytics, API integration to leading website providers, call center service providers, revenue management service providers, tenant insurance companies, cloud based gate systems and lead aggregators; 24/7 Customer Support - with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs.
Classifications
AskAI Classifications
LabelsLinked Companies
