Avaya Invests in Journey, a Leading Zero Knowledge and Digital Identity Platform Provider
Summary
RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya Holdings Corp. (NYSE: AVYA) today announced it has made a strategic investment in Journey.Ai, Inc., developer of a digital trusted identity platform focusing on enhancing privacy, security, and customer experience. The Journey digital trusted identity platform, integrated with Avaya OneCloud™ CCaaS (Contact Center as a Service) offerings, enables enterprises to interact and transact with customers in a secure and simple manner. This patented technique routes the information to back-office systems to be verified and acted on before returning the results back to the contact center agents or specific applications and revealing only the need-to-know details. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control.
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