"Telecom Expense Management on Your Terms" Earns Valicom Record High Client Satisfaction Scores
Summary
In addition, Valicom differentiates itself from the competition by offering a wide range of in-house and outsourced solutions, giving clients the option of how they want their services tailored.As stated by Jeff Poirior, Valicom’s Chief Operating Officer, “Learning where we are excelling, and where we need revisions in delivering our services, is key to continuous improvement.For Valicom, it shows in their eleven year tradition of surveying clients quarterly, to learn how well they are delivering in eight key areas: professionalism, overall expectation, communication, quality and accuracy, understanding client needs, responsiveness, meeting deadlines, and overall value.Valicom staff were pleased to see their record high score of 3.79, on a 4.0 scale, from 4th quarter 2009 has been sustained into 2010.In addition, Valicom differentiates itself from the competition by offering a wide range of in-house and outsourced solutions, giving clients the option of how they want their services tailored.To learn more about Valicom’s client satisfaction program, contact Jeff Poirior at jpoirior@valicomcorp.com### Contact Information Valicom Corporation Lacinda Athen 800.467.7226 www.valicomcorp.com Click here to view the list of recent Press Releases from Valicom Corporation Promote Your Business Press Release Pricing Email this page to a friend
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