MES President & CEO, Hiten Shah Featured in World Leaders Magazine
Summary
Over the past 14 years of MES, Inc.’s scaling, Hiten has certainly faced a lot of challenges that have taught him some great lessons. For him, the other constant challenge is always staying ahead of the curve, whether it is in technical development or interpreting market conditions, including the regulatory environment. The talented staff of the company includes six sigma engineers, sourcing experts, quality inspectors, supply chain experts, sales and account managers, business analysts, and support staff to ensure best-in-class metrics for the work the company does. The third is masterminding and planning with the sales team on creating new prospects to increase the customer base, and building strong relationships with existing ones. He asserts, “New business initiatives, sales and hiring, and a little bit of time are on key escalations.” He further adds, “I usually get engaged in customer dealings such as shipping surcharges, or raw material issues.