Botco.ai Launches BotcoLive, Combining AI Chat and Live Agent Support to Maximize Marketing Contact Resolution
Summary
Working in tandem with Botco.ai’s intelligent chat technology solution, BotcoLive allows healthcare providers to accelerate their lead qualification process and drive more conversions. "Using intelligent and conversational chat algorithms, our technology can handle a high volume of inbound questions with machine speed and human care. BotcoLive is the next step in improving our response, allowing us to rapidly complete the conversion process by connecting automated chat to human follow-up at just the right time. Today, the company offers industry-leading authoring, webchat, and AI machine-learning capabilities to quickly and effectively convert more customers in healthcare, wellness, addiction, behavioral health, physical therapy and senior living centers. Botco.ais new Integrated Analytics Dashboard provides a comprehensive view of chat campaigns across multiple messaging channels such as web and Facebook Messenger.