Press Ganey Acquires SPH Analytics
Summary
“With the acquisition of SPH, we become the only organization that can provide insights at every touchpoint across the entire health care journey,” said Patrick T. Ryan, Chairman and CEO, Press Ganey. New care models are emerging, and it is in the best interest of both payers and providers to understand the entire picture as the industry shifts to value-based care driven by outcomes.” The combined scale of the two organizations will enable Press Ganey to provide unmatched insights at national, regional and local levels and accelerate innovation in the payer industry. It is also about bridging the gap between providers and payers, creating universal alignment on measurement and objectives, and ensuring resources are spent on what matters.” Additionally, it uniquely positions Press Ganey as a pioneer in its approach to health care experience and drives needed innovation to meet the demands of the post-pandemic era. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. As the top-ranked patient satisfaction measurement firm for health plans by Modern Healthcare, SPH is the recognized leader in the industry and the only company certified to conduct all CMS-and NCQA-mandated experience surveys.