Avaya Acquires Contact Center Developer CTIntegrations, Further Strengthening the Avaya OneCloud™ Platform

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RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it has acquired CTIntegrations, a specialized contact center software development and system integration company based in Austin, Texas. This acquisition also plays a key role in supporting our overall Avaya OneCloud platform beyond CCaaS, so customers can take full advantage of our composable cloud platform with additional building blocks for solutions optimized to address their specific needs.” “Avaya and CTIntegrations have been outstanding partners for a number of years, and I am confident our customers will benefit from increased synergies as an integrated team,” said Ronny Flaatten, CEO and Founder, CTIntegrations. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

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