Upland Software, inc (UPLD) Q2 2021 Earnings Call Transcript
Summary
They extended their existing relate to multiple products within our customer experience library, signed a multiyear expansion, really focused on helping them achieve their revenue and growth goals. This ongoing cash flow generation, existing available liquidity and expanding our credit facility while maintaining our net debt leverage of up to a maximum of around 4 times should allow for self-sustained growth without dependency on the equity capital markets. The challenge is to try and describe to you guys at an operating level, we are so much better, I think, than we were five quarters ago, just in talent and process discipline, the quality of our data, how were presenting our products, our pricing business, those type of things. So -- this is actually a long answer to a short question, but where well head there is more salespeople that own entire accounts and more product specialists who sort of sit behind them and are available when the conversation goes to the third or fourth level. I mean its been -- the integration has gone well, and we are very excited about BlueVenn because of what it represents in terms of bringing together the existing CXM assets that we had in SMS messaging and in-app and push notification and an email and in customer sentiment.