ISSIP Announces the 2021 Excellence in Service Innovation Award Winners
Summary
• Virginia Mason Franciscan Health, “Mission Control Center”, for Excellence in Service Innovation with Impact to Society. The ISSIP Distinguished Recognitions are given to submissions that represent innovative and impactful service designs and implementations that others around the world can derive inspiration. The 2021 Distinguished Honorees are: • IBM, “Watson AIOps: AI for Information Technology Operations Management“ and “Automation of large-scale quality inspection for manufacturing 4.0 with AI and edge computing.” • Ment.io, an AI-enabled platform for active conversations and critical thinking to improve the learning process in academia. The winning teams demonstrated a commitment to the multiple dimensions of innovation spanning value co-creation, technology, people, and process.” “The winning submission from the Geopogo team underscores a great application of Virtual Reality for innovative service in construction,” said, Yassi Moghaddam, ISSIP Executive Director. The winners are selected by ISSIP’s Awards Committee, which is comprised of experts from industry and academia that are not affiliated with the submitting companies.