RMA Associates Announces Appointment of Chief Client Experience Officer

▤ Summary

Mr. Williams stepped into the role of Chief Client Experience Officer (CXO) at RMA Associates in June of this year. Mr. Williams brings with him over 30 years of Business Development, Operations, Client Engagement, and Strategic Planning experience to RMA. As CXO, Mr. Williams is eager to meet with clients and teaming partners to understand their experience and expectations better and make adjustments where needed. Understanding the importance of the digital experience for clients helps us collectively achieve goals and solve problems. RMA provides measurable and lasting results through creative thinking, data sharing, digital transformation, anticipating outcomes, and simplifying the complex.

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