Microsoft cleverly shows why its hard to beat Zoom

▤ Summary

Im not sure whether the Olympics will fully happen or not, but many had been looking forward to visiting Tokyo and cheering on their favorite fencer, swimmer or entirely steroid-free weightlifter. So Microsoft thought it would be an entertaining consolation to have some of these people leap on a Teams call and see Tokyo as experienced by locals. So many have experienced Teams through work that, in the absence of a truly differentiating product feature, any embrace will likely be slightly at arms length. Conversely Zoom, which managed to garner -- perhaps unjustifiably -- all the love, is now busily creeping further into the business end of things. Only this week, it purchased the cloud contact center Five9 in order to show off its hardened business approach to the worlds moneymakers.

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Microsoft

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