Appfire Acquires Spartez Software, Combining Next-Generation Product Offerings Across Visual Collaboration, Agile, IT Service Management, and DevOps
Summary
BOSTON--(BUSINESS WIRE)--Appfire, a leading provider of apps that help teams solve modern challenges with digital solutions, today announced the acquisition of Spartez Software. “Software within todays enterprise has grown increasingly complex, and companies are making big bets on digital transformation,” said Randall Ward, co-founder and CEO, Appfire. It offers an Azure DevOps (previously known as Team Foundation Server, or TFS) integration and migration app for Jira to connect the two powerful solutions and link relevant tasks and projects. In the digitally transformed world, companies can extend their capabilities with instant live chat to meet increasing demand for quick support available from any website. Adding the “canned responses” app lets IT teams preserve and reuse their best answers, enhancing the overall knowledge base of their service organization, improving the efficiency of support personnel, and increasing customer satisfaction.