Keynova Group Releases 2021 Small Business Banker Scorecard
Summary
Keynova Group, the leading competitive intelligence source for digital financial services, today announced the results of its 2021 Small Business Banker Scorecard. Bank of America and PNC recognized this need and offer cash flow analytics and/or spending reports specifically designed for the unique needs of small firms. Overall Scores are based on 400+ criteria in four categories (Functionality, Ease of Use, Privacy & Security, Quality & Availability) and five tasks (Open Accounts, Look Up Information, Transact, Get Service, Learn & Plan). Formerly known as Keynote, Keynova Group’s Scorecards have served as the go-to source for leading financial services firms to obtain reliable competitive intelligence and actionable insights since 1999. The firm’s proven methodology and highly detailed results help its clients maximize the value of their digital channels to deliver a premier experience to customers and prospects.