CMX to Drive Food Quality and Safety Across Captain D’s Global Supply Chain
Summary
Offering a comprehensive, automated, single-platform approach to supply chain management, CMX1 automates the management of Captain D’s multi-sourced food supply chain, which currently consists of 60 suppliers, to improve the efficiency of: • Product specification authoring and approvals including internal collaboration with R&D and suppliers • Managing supplier compliance with regard to FSMA requirements and HACCP controls, process flows, food safety and applicable product certifications “We’re extremely impressed with the easy-to-use, intuitive and logical design of the CMX1 platform,” explained Earnest “The ability to automate tasks and workflows allows the Quality Assurance team to focus on building relationships with our suppliers, distributors, and franchisees, and making sure food quality meets Captain D’s high standards.” Despite the impact the COVID-19 pandemic had on restaurants across the country, Captain D’s thrived in 2020 with record sales growth and has begun this year with double-digit increase in same store sales. With plans to open additional stores this year, Captain D’s will look to expand its use of CMX1 and plans to deploy additional platform functionality in the coming months, including: • Ongoing quality monitoring and management through third-party product inspections and release procedures for seafood before being loaded onto ships from processors • The resolution of product quality incidents, and executing product withdrawals and recalls with their restaurants CMX CEO Mitch Porche said, “Partnering with a fast-growing fast casual brand like Captain D’s is a real win for CMX. Founded in 1969, Captain Ds has been offering its customers high-quality seafood at reasonable prices in a welcoming atmosphere for more than 50 years. Captain Ds serves a wide variety of seafood that includes freshly prepared entrees and the companys signature hand-battered fish. The restaurants also offer premium-quality, grilled items such as varieties of fish and shrimp, as well as hushpuppies, desserts and freshly brewed, Southern-style sweet tea, a Captain Ds favorite.