Sunbird® dcTrack® 8.0.1 Drives Further Automation with Asset Templates Sync to ServiceNow CMDB
Summary
Users can define the models and connectors they use with the most up-to-date information to ensure their template automation database is an exact reflection of what resides in their data centers. “Customers enjoy Sunbird’s vast vendor equipment models library complete with front and back images, port counts, and specifications,” said Herman Chan, President of Sunbird Software. Details on the work order include source location and destination location such as cabinet, U position, asset tag, item name, port, and connector and details on the cord such as ID, type, color, and length to ensure that work orders are completed without problems. “Remotely issuing work orders to smart hands is easy with Sunbird,” said Joseph Keena, Manager Data Center Operations, UFHealth Shands. All the details in the work order are easy to understand, minimizing the possibility of human error.” Additional new features in dcTrack 8.0.1 include public APIs for picklist items, a SQL grid widget drilldown capability, an increased number of supported custom field subtabs, ODBC views for parts inventory management, and more.