IDScan.net and Text Hotline Provide Solution for COVID-19 Vaccine Scheduling
Summary
The SMS text message technology automates the scheduling process, tapping into open appointment times and available vaccine inventories. “The demand for vaccination appointments continues to be a logistical nightmare for healthcare providers, especially for large networks as well as small clinics, like independent pharmacies. A sequence of text messages then collects all the necessary information, such as name, sex and date of birth; and then it offers available appointments for the patient to confirm. "When we talked to vaccine providers, they validated the need for a solution that lowered their call volume and was more convenient for both them and their customers,” said Travis Laurendine, the founder and CEO of Text Hotline. Similarly, it’s being used by municipalities and health departments to corral numerous vaccine providers into one unified scheduling system, maximizing efficiency,” said Petrov.
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