ServiceNow launches unified agent platform, aims to meld diagnostics with incident automation

▤ Summary

Heres a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. ServiceNow is rolling out a unified platform to collect diagnostic information across enterprise applications, cloud and on-premises infrastructure to better automate incidents and prevent disruptions. The company is launching Agent Client Collector, or ACC, to deliver visibility and allow service and operations teams to automate incident resolution. Traditional agents are often silo-ed and focused on specific hardware, software and cloud platforms. • Real-time visibility of endpoint configuration and performance data within an agents workspace via a feature called Live Asset View.

▦ Linked Companies

ServiceNow, Inc.

$1B+