Best Backup and Availability Software for Client Experience Announced by SoftwareReviews
Summary
Zerto Platform, with a Net Emotional Footprint of +94, performed exceptionally in many categories, exceeding user expectations in being respectful, caring, and saving time. The Emotional Footprint Diamond illustrates the customer experience with software vendors and a complex relationship spanning procurement, implementation, service, and support. The data published in the Emotional Footprint Diamond is collected from real end users through authentic software review surveys and meticulously verified. The Emotional Footprint Awards, an initiative proudly founded in 100% user-review data, is free of traditional components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.