Post-Covid digital transformation requires ERP innovation
Summary
“As ERP systems are the core engine of every organisation, it is important that they support business processes optimally and integrate with other applications that are reliant on them,” the report’s author wrote. According to IDC, European organisations have often invested significantly in customisation to support their business processes and provide competitive advantage that they want to continue to leverage. “About 40% of SAP customers in Europe are not considering migration to S/4 as they are satisfied with the current environment,” said Carla Arend, a senior program director at IDC, and co-author of the report. She added that some organisations are swapping out some applications such as human resources, customer relationship management and marketing and replacing them with standard SaaS products. Building new functionality around the core ERP system can help to extend the life of older applications, enabling businesses to take advantage of new technologies, she said.