The impact of digital technology on workforce efficiency
Summary
Some roles considered at medium risk, including HGV drivers and construction operatives, will likely see parts of their jobs automated. Everyday tech skills, like understanding how to complete tasks using a mobile phone or PC, are in the highest demand. But specialist skills in fields including AI, cloud software, and automation are in increasingly high demand. Equally, while home-working has resulted in a better work-life balance for many, employees in the UK are working an extra two hours a day on average, with the majority not logging off until 8pm. These solutions come with a mobile app, allowing drivers to capture proof of delivery with their phone and send it straight to back-office staff to make invoicing quicker and speed up cashflow.
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