What is eFNOL (Electronic First Notification of Loss)?
Summary
Usually, the First Notification of Loss is done manually with the expense of mass researching and call-center-based services that require the gathering of data. Digital FNOL is built on artificial intelligence services, machine learning, and computer operations that help improve the speed of adjudication, fraud detection and damage estimates. With the efficiency of eFNOL the time needed for evaluating claimants and insured losses decreases, providing effective services at a beneficial cost. Losses, personal injuries and damages are reported immediately and reserves are established soon after the notification has been filed. • When an injury occurs or propertyis lost, damaged, or stolen, the eFNOL process is the initial digital report that is made to the insurance company.