How Can Implementing ISO 9001 Make Your Company More Competitive?
Summary
If you sincerely start implementing ISO 9001 as business improvement tool, then gaining certification sometime down the line, if you choose to do so, should be a simple step. Along with a customer focus, the ISO 9001 Standard emphasizes supplier evaluation and relationship based on a total cost perspective. Sure, the union shop across town may not be able to compete on a per unit price basis with a third world supplier, but what about when you incorporate total costs? How expensive is it to deal with delay and dissatisfaction caused by defective or wrong material, especially if it takes 4-6 weeks for replacements to arrive due to great supplier distances? What about the cost of sending quality and purchasing managers halfway around the world to deal with supplier issues, not to mention the lost time that they could have doing more productive and valuable tasks?