How To Tie Your IT Automation To Business Goals
Summary
But lock-downs and social distancing requirements have forced organizations to pull IT and business into closer alignment as digital-first projects became top priority. The IT skills gap continues to make it difficult to hire and retain top talent while business teams are increasing demand for digital products and services. It’s estimated that large enterprise IT teams spend almost half of their time keeping the lights on, mostly in the form of manual processes, at a cost of $4.8 million per year. Include anecdotes where a manual process caused significant delays, or an unexpected issue tied-up senior team members. Focus on specific cases where automation could have saved the enterprise time (and money) while facilitating key business projects.
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