Not an April Fool’s Joke: These Are Real Appointment Statistics You Need to Know
Summary
In an Accenture survey of healthcare consumers, 68% of respondents said they prefer a provider that allows appointments to be made, changed, and canceled online. Loading times for your website also need to be adequate to avoid high bounce rates resulting from impatient customers. The quick acceptance of online booking software by the Millennial generation suggests the trend will likely be popular with younger customers, too. Even if Millennials aren’t your primary age segment, they’re a great place to start when implementing online appointment software initially. A study done by the McKinsey Global Institute found that businesses that leverage data are 23 times more successful at acquiring new customers.
Classifications
industries
Fintech & Banking
applications
Accounting and Taxes
AskAI Classifications
Labels
Online Appointment Scheduling Software
SaaS
Productivity Software
