Loway Switzerland Announces a New Partnership with Wazo Unified Communication Platform

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"Wazo users can now benefit from the state-of-the art analytics and reporting system of QueueMetrics suite with a very simple and quick integration," said Lorenzo Emilitri, Founder of Loway.Its renowned QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology, while WombatDialer is a flexible, easy to use, predictive dialing platform and a perfect complement to QueueMetrics on-premise or cloud software.Stabio, Switzerland, October 14, 2017 --( PR.com )-- Loway Switzerland, provider of solutions for Asterisk call-centers, is glad to announce its successful integration with Wazo, the unified communications platform for business, based on Asterisk technology.Loways QueueMetrics-Live call-center suite, is now fully integrated with Wazo IPBX.Wazo is a unified communication platform and a full-featured IPBX based on Asterisk technology, oriented towards enterprise communications.Wazo was forked from XiVO on November 25th, 2016, starting off the development version following XiVO 16.13.QueueMetrics-Live suite collects Asterisk data and generates analytical reports for over 180 metrics, covering all the key categories of call center effective management: Reporting, Supervisor page, Agent page, Quality assessment and much more.This integration provides professional users with a top class solution for monitoring everything that happens in their call center, turning Wazo IPBX into a 360 degrees call centre platform with reporting and analytics."Wazo users can now benefit from the state-of-the art analytics and reporting system of QueueMetrics suite with a very simple and quick integration," said Lorenzo Emilitri, Founder of Loway.Its renowned QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology, while WombatDialer is a flexible, easy to use, predictive dialing platform and a perfect complement to QueueMetrics on-premise or cloud software.

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Telecommunications
applications
Customer Service & Support

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Contact Center / Call Center Software Call Center Analytics & Reporting Telephony / VoIP Software

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