Axia Technology Partners Announces the Latest Release of Its Unified Communications Platform, Kerauno

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When it launched in October 2014, Kerauno created an immediate disruption in the Unified Communications space with its icon-driven dashboard, drag & drop functionality, and the idea that it shouldn’t require a computer programmer to manage a phone system.“No one should have to put in a support ticket to get a simple call flow created or have someone’s name changed.” Over the course of the first year, AxiaTP listened to its customers and used that information to enhance the platform to include the following features.Indianapolis, IN, January 25, 2016 --( PR.com )-- Axia Technology Partners is rolling out the latest version of its Unified Communications platform, Kerauno, at ITEXPO in Ft. Lauderdale, Florida this week.When it launched in October 2014, Kerauno created an immediate disruption in the Unified Communications space with its icon-driven dashboard, drag & drop functionality, and the idea that it shouldn’t require a computer programmer to manage a phone system.“We wanted to create a platform that wasn’t just a next gen PBX,” said John Harden, Lead Software Engineer on the project.“No one should have to put in a support ticket to get a simple call flow created or have someone’s name changed.”Over the course of the first year, AxiaTP listened to its customers and used that information to enhance the platform to include the following features.· Anytime, Anywhere, Any Device Mobility allows users to access Kerauno from a cell phone, tablet, desktop, laptop, or any device with Internet connectivity.· Softphone Support creates a hardware agnostic environment enabling phone calls from any web-connected device.· REST-driven API allows integration with almost any 3rd-party software, including a customer’s proprietary business software.· Active Directory Support provides single sign-on capability and automated phone extension implementation.· Desktop Client for both Macintosh and PC users provides quick and easy access to the platform without launching a browser.· On-Screen Software Docking enables you to view and access 3rd-party, browser-based software in the Kerauno dashboard.· DID Fax enables the user to send and receive faxes through the same phone number that is used for calls.· Increased Call Reporting provides industry-leading detail from trunk analytics to queues and agent reporting for any business.· Expanded Device Compatibility enables Kerauno to work with more makes and models of phones, alleviating the need for companies to buy new hardware.“Our software development team has done a fantastic job of responding to the needs of our customers,” said Josh Ross, Owner and Managing Partner of AxiaTP.AxiaTP’s clients include municipal governments, banks and credit unions, hospitals, schools and universities, law firms, manufacturers, and a host of SMBs across the country.

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