Virtuallogger Emergency Recording Service Allows Call Centers to Continue Recording Calls When Their Recorder Has Failed
Summary
Whether because of tough economic conditions, the prospect of upgrading their phone systems, or other priorities, many call centers are now relying on equipment that is at high risk of breaking down.VirtualLogger LLC is the first and leading provider of contact center recording and quality monitoring on a hosted or ASP basis.VirtualLogger provides 100%, random and on-demand recording, screen capture, quality monitoring, analytics and related technologies – all on a “pay as you go” basis.VirtualLogger LLC is the first and leading provider of contact center recording and quality monitoring on a hosted or ASP basis.VirtualLogger provides 100%, random and on-demand recording, screen capture, quality monitoring, analytics and related technologies – all on a “pay as you go” basis.
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