Professional Services Surge Continues in 2013 According to New SPI Research
Summary
A key underpinning of effective sales and delivery alignment are integrated CRM and PSA applications, which gave them a 360-degree view of clients; ensuring prospects fluidly become projects.“Going forward, these companies will be more competitive because they are growing faster than the market.” FinancialForce.com customers NTT Centerstance and Perceptive Software have illustrated exemplary performance across leadership, finance, operations, human capital alignment, service execution and client relationship categories in 2012, as evaluated by SPI Research.A key underpinning of effective sales and delivery alignment are integrated CRM and PSA applications, which gave them a 360-degree view of clients; ensuring prospects fluidly become projects.“Going forward, these companies will be more competitive because they are growing faster than the market.”FinancialForce.com customers NTT Centerstance and Perceptive Software have illustrated exemplary performance across leadership, finance, operations, human capital alignment, service execution and client relationship categories in 2012, as evaluated by SPI Research.They achieved productivity enhancements by reducing data entry, making resource assignments faster and providing more flexibility to adapt to changing project needs on the fly.“Centerstance and Perceptive are stellar examples of companies that have the powerful combination of maturity and connected applications,” said Jeremy Roche, CEO, FinancialForce.com.
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