IntraISP Selected by Broadband Over Power Line Internet Service Provider for OSS/CRM /Billing Platform
Summary
“Given the complexities of BPL and its wireless component, IntraISP’s cross platform capabilities tied together the complete customer experience from sector based prequalification, email creation, to billing and detailed trouble ticketing” Shpigler furthered.“Our integrated deployment with Lighthouse Broadband marks our first BPL based Internet Service Provider in the U.S. and rounds out their “Best of Class” partnering criteria for their performance and customer centric platform” Reiner continued.IntraISP 6.1 features a Back Office Support System (BOSS) with CRM, Revenue Management, OSS, Executive Portal and Control Panel, Customer Self Care allowing end users to Manage Services, open and track Trouble Tickets, and view Billing History, and a VOIP module supporting Service Creation, softswitch/media gateway integration, Rate Center Configuration Tool, Active DID report and more.### River City IntraISP Krista Steiner St. Louis, MO, February 08, 2006 --( PR.com )-- IntraISP, LLC (http://www.intraisp.com) a premier business management software developer, announced today it has entered into a License Agreement with Mid-Michigan’s emerging leader in Broadband over Power Line (BPL) high-speed Internet service, Lighthouse Broadband, for its’ flagship IntraISP release 6.1, a comprehensive billing & business management portal and software platform.Lighthouse Broadband (http://www.lighthousebbd.com) a wholly owned subsidiary of The Shpigler Group, is also engaging IntraISP to integrate this new software system with their BPL (also known as Power Line Communications or PLC) broadband network and ISP services platforms to enhance billing processes, general customer services and back office controls.“We set the bar very high for our selection criteria because our clients include utilities, municipalities and telecom service providers.” Said David Shpigler, President, The Shpigler Group.“Our integrated deployment with Lighthouse Broadband marks our first BPL based Internet Service Provider in the U.S. and rounds out their “Best of Class” partnering criteria for their performance and customer centric platform” Reiner continued.IntraISP 6.1 features a Back Office Support System (BOSS) with CRM, Revenue Management, OSS, Executive Portal and Control Panel, Customer Self Care allowing end users to Manage Services, open and track Trouble Tickets, and view Billing History, and a VOIP module supporting Service Creation, softswitch/media gateway integration, Rate Center Configuration Tool, Active DID report and more.About River City IntraISP:IntraISP is wholly owned subsidiary of River City Internet Group (http://www.rcig.net).