Small and Mid-Sized Businesses Lead the Transition to Working from Anywhere
Summary
BELMONT, Calif.--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the findings of its 2021 State of Hybrid Work report, an in-depth look at how small and medium businesses (SMBs) are managing their workforces during the COVID-19 pandemic. • Businesses are using a variety of communication modes to work productively from anywhere: Businesses conveyed that they are using phone calls, texts, team messaging, and video meetings more frequently, with younger employees (age 18-39) preferring team messaging and video and older employees (age 55+) preferring email and phone communication. RingCentral has published a full overview of the report online, along with a blog that provides a detailed analysis of the study, and dives into the actions that employees and business owners are taking in light of these findings. RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) platform. More flexible and cost effective than legacy on-premise PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.