Iguatemi Extends its Support Agreement with Rimini Street to Include Application Management Services for SAP

▤ Summary

Now with a single provider for both its SAP Application Management and Support Services, Iguatemi’s IT department is able to focus its available resources to meet the demands of other IT projects within their business. In mid-2015, Iguatemi began an initiative to optimize IT resources and reduce its high SAP maintenance and support costs to accomplish its financial goals and invest in new technologies to spur innovation and grow revenue. We no longer waste time having to manage the tickets – with a single service provider for software support and AMS, the work is more efficient,” said Castilho. It is an honor to know that we work as a strategic partner, aimed at ensuring operational excellence and directing the best roadmap for their business, while also helping to drive new initiatives and the company’s digital growth,” said Edenize Maron, general manager, Latin America, Rimini Street. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes.

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SAP

$1B+