Global Blue Acquires E-commerce Returns Platform ZigZag Global
Summary
It replaces outdated paper-based “label in the box” solutions with a best in class online returns portal that offers a greater range of shipping options including post office, parcel shops, lockers and collection from home, as well as exchange alternatives. In parallel, it optimises retailers’ profitability by reducing logistical costs via consolidation, local market resale, and inbound consumer queries, as well as by allowing exchanges versus simply return of goods. With both companies operating in the retail ecosystem, Global Blue and ZigZag will join forces to empower merchants to capture growth opportunities through omni-channel technology and payment solutions. “With this first acquisition since our listing on the New York Stock Exchange in August 2020, Global Blue has the ambition to become a strategic omni-channel technology and payments partner empowering merchants to capture growth opportunities. The synergies between the two companies are strong and will help both of us to grow faster.” “As a market leader focused on technological innovation for merchants and consumers, Global Blue is an ideal fit for ZigZag.
Classifications
AskAI Classifications
LabelsLinked Companies
