202104 Mar
Five9 Announces Strategic Partnership with IT Global Leader CANCOM
Type
General News
Companies
Source
Businesswire
Summary

LONDON--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact centre, announced that CANCOM, a global Digital Transformation Partner, has recently selected Five9 as its exclusive CCaaS vendor. This strategic partnership aligns Five9 with one of the largest global technology resellers and reinforces the company’s commitment to not only growing the Five9 partner ecosystem but increasing its presence in the international market, specifically Europe. One of the key aspects of the Five9 Platform that appealed to the CANCOM team were the extensive integrations with the broader unified communication and collaboration space. "As our customers are adopting multi-cloud solutions, I am confident that the capabilities provided by the integrated CANCOM and the Five9 Intelligent Cloud Contact Centre platform will break down physical and technological boundaries that enable our clients to provide first class customer service,” said Attila Dancso, Head of Contact Centre at CANCOM. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps contact centres increase productivity, be agile, boost revenue, and create customer trust and loyalty.

Classifications
  • Human Resources
  • Workforce Management
  • Web and Content Management
  • Knowledge Management
  • Document Management (DMS)