202102 Mar
Calling IT and Digital Transformation Leaders: Gartner, Forrester, ServiceNow, NTT Data and 1E Join Together for Work From Anywhere Conference
Type
General News
Companies
Source
Businesswire
Summary

The free, virtual conference brings together experts from the IT industry to tackle the challenges of delivering first-class digital employee experiences and supporting remote or flexible working at scale. As business continuity and success hinge almost entirely on IT in a remote-first setting, CIOs and IT departments have evolved from a support function, to strategic partners -- they must realign people, processes and technology to ensure employees are productive and engaged whether working from home, an office or anywhere. “Our research shows IT workers are prepared for the challenge and overwhelmingly in support of better employee communication, with 93% stating leadership needs to listen to employees about their challenges when working remotely.” Issues covered at the WFA Spring Conference will range from harnessing the power of ITSM automation and digital experience metrics to the key IT leadership considerations for 2021 and beyond. “The technology management insights from experts in this field will still provide value when we are past the long shadow of this pandemic.” “We hope you join us for the WFA Spring Conference to learn from experts like JP Gownder of Forrester and Josh Chessman of Gartner, as well as leaders from ServiceNow and NTT Data about how real-time digital experience management can drive transformational change within your organization,” continued Karayi. It puts employees in control, through self-service, self-heal and sentiment monitoring to understand how they really feel and reduces help desk calls and ultimately costs.

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