202102 Mar
Luxury Resort Operator Ocean Hotels Group in Barbados Switches to Cloud-Based Maestro PMS Mid Pandemic
General News

Exceptional Service is at the heart of operations for Ocean Hotels Group in Barbados, but that is not what the family-owned company of three mixed-use, four and five star luxury resorts felt they were receiving from its previous property-management system provider. As a trusted partner to independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups, Maestro provides a sophisticated and feature identical Web browser or Windows PMS suite with flexible deployment options. When we reopened in August and September 2020 respectively, our new cloud-based Maestro PMS was up and running and ready for guests.” Ocean Hotels Group is running on Maestro Version 5.5 that features the latest mobile and contactless tools, including: Maestro Web Browser Version, WebPro Mobile Registration, ResWave Online Booking Engine, Front Desk, Yield Management, Mobile Housekeeping, Digital Registration Card, eForms, Pre-Payment Portal, Sales and Catering, Condo Owner Management, SMS Messaging, Travel Agency, Work Order, and Gift Card modules. Also planned to enhance the stay experience, guests will be able to access their rooms via RFID contactless wristbands through Maestro’s integration to Salto Systems keylock technology. “Having a PMS partner that is embracing contactless technologies and offers sophisticated features as Maestro does speaks volumes to their commitment to guest service and their understanding of luxury hospitality overall,” McDermott said.

  • Real Estate
  • Hospitality
  • Retail
  • Point of Sale (POS)
  • Property Management (Hotels)
  • Property Management (Real Estate)
  • Food & Beverage
  • Restaurant POS
  • Accounting and Taxes
  • ERP & Process Management