ASQ Is Missing Out on a Huge Market for Quality

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“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software]. “I was looking at one of ASQ’s media kit things and I was kind of surprised (but not really) when I looked at it and noticed that about 80 percent of the membership is manufacturing but only 13 percent was healthcare or other service-related things. “Now recently I wrote a book called “Agile Process Innovation” which is about how do we take and scale down what we actually teach in Six Sigma and Lean and put that in a format that’s easier for the people in service industries to implement. I put a link at the bottom of this email where you can download my free pdf about this. “Now, in America manufacturing is a two trillion dollar industry, but I got news for you: Healthcare is a three trillion dollar industry, so that means all the service industries are huge and can really benefit from the things we teach and the skills that we offer and the software we have to make it happen, and guess what?

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